Frequently Asked Questions
Do you have questions about our services? Here are some we are asked most often. If your question is not on this list, call us at (405) 840-9000.
Does A Chance to Change have an inpatient facility?
No. ACTC is strictly an on-site outpatient service agency. If inpatient treatment is needed, your counselor will help with referrals.
How do I know what kind of treatment to request?
The first thing we do is talk about your needs. Then professional counselors conduct a thorough assessment and develop individual recommendations.
What is your treatment program?
Our addiction treatment program is a structured outpatient program conducted by professional counselors. It will include individual, group, and/or family counseling, according to the needs of each client.
Is it a 12-step program?
No. ACTC provides professional clinical treatment and refers you to an appropriate ongoing support group, if needed.
How long does the treatment program take?
The structured treatment program generally lasts twelve weeks, but you can continue counseling as long as needed.
And after that is my addiction cured?
No. Addiction recovery is a lifelong commitment. Substance use literally changes brain pathways and recovery requires life long abstinence from the substance or behavior causing the disease.
What do you charge?
Professional counseling is billed according to time and situation. ACTC accepts most insurance, Medicaid, cash, check, and most major credit cards. If finances are a concern for you, please inquire about the A Chance to Recover program supported by the United Way of Central Oklahoma. This program offers financial assistance for those who need help paying for addiction treatment services.
For more information, please call our office at (405) 840-9000.
What if I need help but don’t have the means to pay?
We attempt to make services available to any person whose life has been affected by substance abuse or problem gambling. If finances are a concern for you, please inquire about the A Chance to Recover program supported in part by the United Way of Central Oklahoma. This program offers financial assistance for those who need help paying for addiction treatment services.
Do you treat problems other than addiction?
We provide counseling for emotional and psychological issues, including depression, anxiety, trauma, marital & family issues and other disorders.
What kind of staff do you have?
We are a nationally accredited agency. Our counselors all possess extensive credentials. We pride ourselves in employing only dedicated professionals to fulfill both our clinical and administrative needs.
Do I need a doctor’s referral?
You do not need a doctors referral, UNLESS your health insurance requires it. A Chance to Change has a Medical Director on staff who is available to consult with counselors, review cases and make recommendations.
I don’t want anyone to know about my problems.
Your records, conversations and any other personal information are strictly confidential. We adhere to the highest ethical and legal regulations concerning patient confidentiality.
What addictions do you treat?
Drug and alcohol addictions and behavioral addictions such as problem gambling, sex, and spending.
Is there a waiting period?
We strive to serve our clients as quickly as possible and do our best to schedule your appointments in a timely manner.